This Privacy Policy explains how Softworker AI ("we", "us", or "our") collects, uses, stores, and protects information about you when you visit softworker.ai or use our early-access programme. Please read this carefully.
1. Who We Are
Softworker AI is a software company incorporated in India, building the multiplayer workspace for humans and AI agents. Our registered contact for privacy matters is hello@softworker.ai.
2. Information We Collect
2.1 Information You Provide
When you submit our early-access or contact forms, we may collect:
- Your name and professional email address
- Your company or organisation name
- Your role or job title (if provided)
- Any additional context you choose to include in the free-text fields
2.2 Information Collected Automatically
We use Microsoft Clarity analytics to understand how visitors use the site, improve usability, and diagnose technical issues. Clarity may record visitor sessions, including clicks, scrolling, page navigation, and general device or browser telemetry.
To protect your privacy, we mask form fields that may contain personal details before Clarity records them. Clarity analytics is not used for advertising, selling personal information, or tracking you across unrelated sites.
2.3 Cookies
Our website may use analytical cookies set by Microsoft Clarity to associate user sessions and analyze how the site is used. You can block or delete cookies through your browser settings.
3. How We Use Your Information
We use the information you submit exclusively to:
- Evaluate your early-access application and determine fit
- Contact you directly about your application, with no automated sequences
- Understand the problems small and medium businesses are trying to solve so we can build the right product
- Analyze website usability through Microsoft Clarity
- Send occasional product updates, only if you have given explicit consent
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Legal Basis for Processing
For individuals located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your data are:
- Legitimate interests — evaluating applications, communicating about your request, and understanding website usability
- Consent — for any optional communications you explicitly opt into
- Contract — if you enter a formal agreement with us, to fulfil obligations under that agreement
5. Data Retention
We retain the information you submit for as long as necessary to evaluate your application and maintain a record of our communications. If you are not accepted into the early-access programme and do not hear from us, your data will be deleted within 12 months of submission. If we enter a commercial relationship, data will be retained per the terms of that agreement.
You may request deletion of your data at any time by emailing hello@softworker.ai.
6. Data Sharing
We share your data only with the minimal set of third-party service providers required to operate our business:
- Form processing infrastructure — to receive and store your submission securely
- Email providers — to send and receive email communications with you
- Microsoft Corporation (Microsoft Clarity) — to capture session analytics and page usability behavior
All service providers are required to process data only on our instructions and in compliance with applicable data protection law.
7. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (TLS), access controls, and regular security reviews. However, no internet transmission is completely secure and we cannot guarantee absolute security.
8. International Transfers
Our infrastructure and service providers may process data outside of your country of residence, including in countries that may not provide the same level of data protection as your home country. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses for EEA data.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure of your data ("right to be forgotten")
- Restrict or object to processing of your data
- Receive your data in a portable format
- Withdraw consent at any time (where processing is consent-based)
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at hello@softworker.ai. We will respond within 30 days.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.
11. Links to Third-Party Sites
Our website may contain links to external sites (such as LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will update the "Last updated" date at the top of this page. For material changes, we will notify early-access applicants directly by email where possible.
Contact for privacy matters
Softworker AI
Email: hello@softworker.ai
For data deletion requests, access requests, or any privacy concern, please include "Privacy Request" in the subject line and we will respond within 30 days.